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Twinkle Teas FAQ - HELP
About Us Twinkle Teas 212 W. Front St. Wheaton, IL. 60187 Twinkle Tots Children's Boutique 212 W. Front St. Wheaton, IL. 60187 Phone (630) 588-9898 fax (630) 588-8989
Our Return Policy:
Twinkle Teas & Tots will be happy to issue an in-store credit or
exchange on any returned goods (less shipping cost) if the item
is returned within 30 days of receipt with original tags for any
reason. Unfortunately, we cannot accept any returns of
personalized items, dress-up costumes, swimwear, or any special
occasion items. Please call first at (630) 588-9898 or email us
prior to any return authorizations. Not responsible for any
lost items.
Pre-Order Return Policy:
Pre-orders are advance purchases
on merchandise scheduled to ship at a future
date. Pre-ordered items are purchased especially for
you. A non-refundable deposit of 25% is
taken for each item. The balance of your order is
charged at the time we ship to you. This deposit is to
hold this item for you when it comes
in.
We do our best to guarantee all pre-order items. However, if an item is not made or we never received it from the company you will be reimbursed your 25% deposit in full. If you cancel or return a pre-order your deposit is non-refundable. Pre-orders are extra merchandise purchased specifically for you!! Thank you for your understanding.
Types of Payments: Shipping is done via USPS Priority Mail- our standard items are generally shipped out within a week of the order date and should arrive 3-4 days once shipped out. For personalized items, please allow 1-2 weeks for shipping.
Shipping & handling charges are
FREE for any purchase that is over $100.00. All
orders under $100.00 are subject to the shipping & handling
schedule below:
$5 - $49 / $6.95
$50-$74 / $8.95 $75-$99 / $9.95 $100 & over FREE
*Rush & International ordering is available. Please contact
the store first before ordering for pricing details on
shipping. Call (630) 588-9898 or send an email at
info@twinkleteas.com.
There is a 7.25%
sales tax for Illinois residents; for orders shipped
outside of Illinois there is no sales tax.
The Registry Baby
Shower/Birthday wish list. Register for your
child's birthday gifts or baby shower on-line or in the
store and receive a gift certificate from Twinkle Teas
or Tots in the amount of 15% of total dollars spent from
your registry. For example, your guest spend $50 on
your registered items and you get a gift certificate for
$7.50; $100 spent you get $15, and the more they spend,
the more you get back.
DISCLAIMER:
All prices are subject to change without notice.
Twinkle Teas is proudly licensed by the DuPage County
Health Department. Our goal is to provide a clean and
fun atmosphere for all. Make sure to ask all party
places if they hold the proper license to serve your
children by their local health authority. No outside
food or drinks allowed. 15% gratuity will be applied to
all parties with guests of 10 or more. All gratuities
are greatly appreciated.
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Teas after my
second son was born. Twinkle Teas is a fairytale dream
come true. We truly do our very best to make sure that
your little Princess's birthday party is one that she
will remember to tell her children about! We specialize
in birthday parties, tea parties, dress-up, girl scout
gatherings, baby showers, and so much more! Whatever
your event, Twinkle Teas will make it shine!